Relationship management Building emotional intelligence key skill 1: Self-management In order for you to engage your EQ, you must be able use your emotions to make constructive decisions about your behavior.
Overview[ edit ] Figure 1. This chapter examines the role of emotional intelligence in leadership effectiveness. Emotional intelligence has become a popularised mainstream concept. It has been explored widely within and outside of the realm of the scientific field of psychology.
The rise of pop psychology and the self-help movement has popularised interest in developing emotional intelligence and harnessing its potential for individuals to realise the best version of themselves.
In the corporate world, emotional intelligence has become a popularised phrase bandied about in mainstream training, that promises participants a skill set to unlock the secrets of effective leadership.
There remains significant academic debate on what emotional intelligence is, and how it can be taught, learnt and practised.
Numerous factors are believed to increase the efficacy of an individual as a leader. The big five personality traits have been used to predict leadership efficacy, depending on the degree to which the individual is extraverted, open to experience, conscientious, neurotic, and agreeable Hadley, Furthermore, the theory of multiple intelligence suggests that there are several types of intelligence, each which might impact on leadership efficacy Sultan et al.
The score of an individual's intelligence quotient has also been correlated with leadership efficacy Simonton, [ Rewrite to improve clarity ]. This chapter examines the role of emotional intelligence in effective leadership, in particular the intersection of emotional intelligence with situational leadership, the relevance of strong moral identity to effective leadership and the role of implicit motives on the efficacy of an emotionally intelligent individual's leadership.
The chapter will also examine the impact of high emotional intelligence on leadership outcomes and practical emotional intelligence tools that can be utilised to achieve more effective leadership.
What is leadership effectiveness? Effective leadership can be measured by financial outcomes, motivation of direct reports, ability to gather and utilise information and resources, manage change and overcome crises Goleman, The parameters of effective leadership are evolving Lord et al.
In the late 20th century hierarchical leadership styles were in vogue Reeve, This style involves rigid centralisation of power in management, decreased job satisfaction and low morale in employees.
The leadership styles currently on trend take an employee-centred focus to achieve outcomes, rather than a direct focus on outcomes. The leadership styles that incorporate emotional intelligence to achieve effective leadership include servant leadershipauthentic leadership and relationship-oriented social-emotional leadership.
What is emotional intelligence? The study of emotional intelligence is still evolving. Theorists compartmentalise the components of emotional intelligence differently.
The most widely accepted framework is Goleman's model of emotional intelligence, however even in this framework there are minor inconsistencies.
These inconsistencies include the number of components, and what those components are. The four component model comprises of self-awarenessself-managementsocial-awareness and relationship management Goleman, Daniel Goleman, an academic who specialises in emotional intelligence in leadership.
The five component model of emotional intelligence The five component model appears to be the more contemporary model, referenced in literature and used in leadership training Goleman, There is significant support that those five components of emotional intelligence enable leaders to maximise their performance and the performance of employees.
Emotional intelligence in leadership[ edit ] A large body of research indicates that emotional intelligence plays a role in effective leadership.
Situational leadership[ edit ] It is theorised by Goleman that there are six leadership styles. A highly effective leader will be competent at each of the six styles, seamlessly applying alternate leadership styles to cater for different situations.
It is believed that no single leadership style is more effective than another, however appropriate application of each style is particular to select situations. Emotional intelligence impacts a leader's ability to recognise a requirement to adopt an alternate style and efficiently transition to that alternate style to conform with situational demands.
An effective leader will exercise the components of emotional intelligence to determine which style to adopt in the situation, and how.
The six leadership styles are: This style is effective with difficult employees, or in times of crisis where timeframes are short.
The overall impact of this style is negative. This style is effective when employees require clear direction, particularly following organisational change. This style has the most positive impact overall.
This style is effective when unifying employees or motivating stressed or emotional employees. The overall impact of this style is positive.
This style is effective when building consensus amongst employees with high subject matter expertise. This style is effective when quick results are required from highly motivated and highly competent employees.
This style is effective in developing strengths and improving performance of employees showing low competence and low commitment.The Role of Emotional Intelligence in AI The one thing holding chatbots back. T exting and chatting have become so ingrained in our daily lives that, these days, most people get genuinely upset when they receive phone calls.
THE ROLE AND IMPORTANCE OF EMOTIONAL INTELLIGENCE IN KNOWLEDGE MANAGEMENT Svetlana Lazovic International School for . Dec 29, · Emotional Restraint: Self-control is a critical part of emotional intelligence. You need to understand how you feel before you react in a way that you may regret later.
Emotional intelligence is a powerful skill that plays an important role in the efficacy of an individual’s performance as a leader. However, emotional intelligence is not . Emotional intelligence (EI), Emotional leadership (EL), Emotional quotient (EQ) and Emotional Intelligence Quotient (EIQ), is the capability of individuals to recognize their own emotions and those of others, discern between different feelings and label them appropriately, use emotional information to guide thinking and behavior, and manage .
Emotional intelligence (also known as ‘emotional quotient’, or EQ) was ranked sixth in the World Economic Forum’s list of the top 10 skills that employees will .